2. About us
LandlordInvest Limited is a limited company registered in England and Wales under number 09245725 with the registered address 5 Chancery Lane, London, WC2A 1LG.
We are authorised and regulated by the Financial Conduct Authority (FCA) (FRN 660926).
We are also registered with the Information Commissioner’s Office (registration number ZA099073).
3. How and when do we collect your information and what do we collect?
When you engage with us in any way, we may collect the following information about you through the methods of contact you choose to use when you engage with us:
We obtain information from outside sources to help us carry out our business functions. This information, which often contains personal data, includes:
If you wish to become a lender, or a borrower, or an Agent of the platform you will need to provide us with the following information, which we may also collect from third parties:
In addition to the personal and financial information you submit or we collect as described above, we may also collect information about your computer or device (including, where available, your IP address, operating system and browser type), your interaction with the platform and our website, and email performance data. We use this information for several reasons, including for marketing, for website and platform administration and for service improvement.
We also collect and retain copies of our correspondence with you as well as other data we collect relating to your activities on the platform and your arrangements with us.
When you visit our website or platform, cookies are used to collect technical information about the services that you use, and how you use them. For more information on the cookies used by us please see our Cookie Notice.
If you provide information about other people (for example, if you represent a borrower and you provide information about directors, partners, members, shareholders or beneficial owners other than yourself) then you confirm:
4. How do we use your information?
We collect, store and use your personal data:
5. How do we disclose your information?
We may disclose your personal data to other registered investors of our marketplace, including:
We may disclose your personal data to:
Third parties who process your personal data on our behalf are only permitted to process your personal data in accordance with our instructions and we will take steps to ensure that the transfer and any on-going processing by those third parties is carried out securely and in accordance with all and any applicable privacy laws.
Save as expressly provided above, or otherwise without your consent, we will not share your personal data with any third party.
6. Do we transfer personal data outside of the European Economic Area (EEA)?
We will only send your information outside of the EEA to:
If we do transfer information to our agents, contractors or advisers outside of the EEA, we will put appropriate safeguards in place to ensure that such information is protected in the same way as if it was being used in the EEA.
7. How long do we keep your information for?
8. Where do we store your personal information?
We use data hosting service providers located in the United Kingdom (Iomart Hosting Ltd T/A RapidSwitch and UK Dedicated Servers Ltd) to host the information we collect, and we implement technical safeguards to protect your information.
Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our website and any transmission is at your own risk. For example, if you access the internet via an unsecure network. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.
We undertake credit reference checks against borrowers and investors (and against directors, partners, members, shareholders and beneficial owners of borrowers and investors), guarantors and Agents:
When CRAs receive a search request from us they will:
We will give details of all loans taken through the platform and how they are managed to the CRAs. If you borrow and do not repay in full and on time, the CRAs will record the outstanding debt and, in some cases, the length of time that the debt remains outstanding; other organisations may see these updates and this affect your ability to obtain credit in the future.
Any records shared with CRAs will remain on file for six years after your account is closed, whether any outstanding sums have been settled by you or following a default.
You may request that the CRAs we use provide you with information that they hold about you. You must contact them directly to do this.
To obtain further details about Transunion and the information it holds about you please follow the following link: https://www.callcredit.co.uk/legal-information/bureau-privacy-notice
10. Your rights
You may, at any time:
11. Third Parties
We take appropriate technical and organisational measures to safeguard the personal data that you provide to us, but we accept no liability if communications are intercepted by third parties or incorrectly delivered or not delivered.
If we transfer your information to third parties we will take steps to ensure that the transfer and any on-going processing by those third parties is carried out securely and in accordance with applicable privacy laws.
12. How to complain
If you want to make a complaint about how we have handled your personal information, please contact us at firstname.lastname@example.org and we will investigate the matter and report back to you.
If you are still not satisfied after our response or believe we are not using your personal information in line with the law, you also have the right to complain to the UK’s data protection regulator, the Information Commissioner’s Office (https://ico.org.uk).