Privacy

This Privacy Policy(“policy”) applies to www.landlordinvest.com and www.landlordinvest.co.uk (“websites”), which are owned and operated by LandlordInvest Limited, company registration number 09245725 with the registered address Braitrim House, 98 Victoria Road, London, NW10 6NB (“we” or “us”). This policy describes how we collects and uses the personal information you provide on our websites in order to provide our peer-to-peer lending service (“service”). It also describes the choices available to you regarding our use of your personal information and how you can access and update such information.

For purposes of this policy, “Personal Information” means information that personally identifies you, including your contact information, IP address, loan application information and lending information. A large portion of the personal information we collect, use, share, and store is sensitive in nature, including your national insurance number and financial account information (“Sensitive personal information”).

Information we collect

Borrowers

We collect the following information from you:
  • Contact information such as name, email address, post address, and phone number;
  • Financial information such as, bank statements, credit and debit card statements, your bank balance, personal and business credit history, payment behaviour and bank account information,
  • National Insurance number;
  • Unique identifiers such as user name and password, and IP address; and
  • Business information including company name, company reports, company shareholders and Directors.

Lenders

We collect the following information from you:
  • Contact information such as name, email address, post address, and phone number;
  • National Insurance number;
  • Unique identifiers such as user name and password, and IP address; and
  • Business information including company name, company reports, company shareholders and Directors.

We may also collect any other relevant information to meet AML and KYC regulations.


Cookies

To make full use of our websites, and your device computer, tablet or mobile when you browse the Internet you should accept cookies as much online functionality has been developed specifically to only work via the use of cookies. It is important to note that cookies placed via our websites do not store any of your personal or sensitive information.

We use the following cookies:


Essential cookies

These cookies are essential as they enable you to move around the website and use its features. Without these cookies, services you have requested could not be provided.


Functionality cookies

These cookies remember the choices that you have made on our websites and provide more personalised features. These cookies cannot tell us how you move around other websites, only this website.


Performance cookies

These cookies collect information about how you use our websites including which pages you visit most often. The information collected from these cookies is only ever used to improve how our websites work.

Please note that when you visit our websites some cookies will not be placed by us but will be placed by third parties. We have no control of these cookies.


How to block or delete cookies

If you wish to restrict or block the cookies which are used by us you can do this through your browser settings. The help function within your browser should tell you how.

You may also visit www.aboutcookies.org, which contains information on how to do this on a wide variety of browsers. You will also find details on how to delete cookies from your computer as well as more general information about cookies. For information on how to do this on the browser of your mobile device you will need to refer to your handset manual.


Use of information

We use the information we collect to:
  • Compile, save, use and analyse your personal information in both a personally-identifiable form and an aggregated, non-personally identifiable form;
  • Operate, maintain, improve, and provide to you the service and to conduct our business;
  • Verify your identity;
  • Register you as a user and identify you when you sign in to your account;
  • Determine whether or not you qualify for our loan products;
  • Process your account, including deducting automatic payments;
  • Communicate with you to send order confirmations, respond to customer service requests, send marketing communications, and send account update notifications;
  • Post and review your comments on our Q&A sections;
  • Keep our website secure and prevent fraud; and
  • Send you non-marketing commercial communications.

Sharing your information with third-parties

We do not sell, share or otherwise pass personal information to a third party without your consent.

The nature of our business requires us to share and validate data with third parties such as credit referencing agencies, debt collection firms or law enforcement agencies. We reserve the right to change the nature and suppliers of that information and/or those services to ensure best practice.


Security of your personal information

We will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your sensitive personal information.

We will store all the personal information you provide on our secure servers.

You acknowledge that the transmission of information over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet.

You are responsible for keeping the password and username you use for accessing our website confidential.


Storage of your personal information

Information that we collect may be stored and processed in and transferred between any of the countries in which we operate, including outside the European Economic Area ("EEA"), in order to enable us to use the information in accordance with our policy. It may also be processed by staff operating outside the EEA that are employed by us, directly or indirectly, or for one of our suppliers. By submitting your personal data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.


How long will you keep my personal information?

We may hold your information for an unlimited term for the purposes of the prevention of fraud, identity theft or any other crime.


Your rights

You may instruct us to provide you with any personal information we hold about you; provision of such information will be subject to:

  • the payment of a fee (currently fixed at GBP 10); and
  • the supply of appropriate evidence of your identity.

We may withhold personal information that you request to the extent permitted by law.

You may instruct us at any time not to process your personal information for marketing purposes.

In practice, you will usually either expressly agree in advance to our use of your personal information for marketing purposes, or we will provide you with an opportunity to opt out of the use of your personal information for marketing purposes.


Changes to our privacy policy

We may update this policy from time to time by publishing a new version on our websites. Please check back frequently to see any updates or changes to our privacy policy.


Contact

Questions, comments and requests regarding this privacy policy should be addressed to [email protected]

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