How do I become a lender? What is the Appropriateness Test? What is the cooling off period? How do I invest? How can I transfer funds into my LandlordInvest account? How long will it take for the funds to reach my LandlordInvest account? If requested to send in documents verifying my identity, what do I need to send and where do I send them to? How is interest paid? What is serviced interest? What is retained interest? Is the interest that I earn net of tax? What is an enhanced rate? What is a tranched loan? When is the capital (principal) repaid? What happens if a borrower wants to extend a loan? What is a second charge loan? How is the risk rating set? What does LTV and LTGDV mean? What happens if a borrower misses an interest payment? What happens if a borrower defaults? What security do you ask from a borrower? What fees do you charge? How do I submit a complaint? Can I set up an account as an overseas resident? What does it mean when a loan is pending underwriting? What is a loan commitment restriction? What are the different loan statuses and what do they mean? What is the secondary market? How do I sell my loan or loan parts? Which loan or loan parts are not eligible to be sold on the secondary market? Can I cancel my secondary market listing? Is there a fee to sell a loan or loan part on the secondary market? How do I buy a loan or loan part on the secondary market? What is the sale price on the secondary market? How can I buy a discounted loan on the Secondary Market? Does tax apply when I sell/buy on Secondary Market? How is interest treated on a secondary market sale? When are secondary market transactions processed? What is a suspended loan? How can I login if I don't have my Two Factor authentication device What is Two Factor authentication (2FA)?

Who can apply for a loan? How do I become a borrower? What are your borrower criteria? How long does it take to get a loan? What interest do I pay? What fees do you charge? Are there any additional charges that could apply to my loan? Can I prepay my loan?

Who is LandlordInvest? What does LandlordInvest do? What happens if LandlordInvest goes out of business? How can I contact you?